Privacy Policy
About this website
Last updated: November 7, 2026
This policy describes information handled through the Thompson Counseling & Consultation website. When you use our contact form, you provide your name, email address, selected service, and any optional phone number or message. We use this information to respond to inquiries and coordinate next steps. Submitting a request does not confirm an appointment.
Please keep public-form messages limited to general questions. Do not include medical history, diagnoses, insurance identifiers, or other sensitive clinical information. Use the Secure Client Portal for clinical documents and communication.
Website services, storage, and cookies
Our website is hosted on Wix. Contact-form submissions are stored in the site’s Wix systems and may generate notifications to our office through Wix Inbox and email. Wix processes information to host and operate the website.
Wix uses cookies and similar technologies for security, site functionality, and performance measurement. Technical information may include IP address, browser and device information, and interactions with the site. You can manage cookies through your browser settings; disabling them may affect site features.
The site includes Google Maps and links to the TherapyPortal client portal. Those providers may process technical information when their services load or when you follow their links. Their own privacy policies apply to their services. No internet transmission can be guaranteed completely secure.
Your choices and privacy questions
For questions about website information, or to request access, correction, or deletion of a contact-form submission, call (330) 318-3436 or write to Thompson Counseling & Consultation, 238 S. Meridian Road, Youngstown, OH 44509. Please do not send sensitive information with an initial request. Requests may require identity verification and are subject to applicable record-retention requirements.
Parents and guardians should contact the office to arrange services for a minor; please keep a child’s clinical information out of the public form.
This website policy does not replace TC’s clinical Notice of Privacy Practices or the client portal’s privacy terms. Contact the office for clinical privacy information. Updates to this website policy will be posted here with a revised date.